Our Services
Salesforce Implementation
Just like any business, Salesforce implementation is unique and challenging too. At EminenceVSP, we can help address your business needs, streamline processes, centralise data, and make your customer relationships stronger. From start to finish, we are here to customise Salesforce CRM to fit your business needs.
We will leverage Salesforce as a Customer Relations Management (CRM) to centralise all your business processes into one platform. Whether implementing salesforce from scratch or migrating from another CRM, we move step by step towards your digital transformation.
Implementation across clouds
Salesforce Sales Cloud
Sell faster, sell smarter, sell more. Increase sales performance with the world’s No. 1 CRM platform for businesses of all sizes.
Salesforce Service Cloud
Scale service that customers love. Maximise ROI and drive from contact centre to field -on a single Product
Salesforce Marketing Cloud
Meet the complete set of marketing tools built on a unified platform. Speak to customers with the right message, in the right tone, at the right time.
Salesforce Experience Cloud
Deliver customer-first digital experiences — from anywhere. Interact with your customers across channels with Experience Cloud.
Salesforce Financial Services Cloud
Accelerate transformation and build trusted relationships with Financial Services Cloud. Build trusted relationships by serving families and businesses from anywhere.
Customer 360
Customer 360, our complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, helping you grow relationships with customers and employees alike.
Einstein GPT
Einstein GPT, the World’s First Generative AI for CRM. integrate AI into sales, Service, Marketing and for development.
Slack
One platform for your team and your work. Level up your teamwork with benefits such as unlimited app integrations, audio and video capabilities and more.
Data Cloud
Unify your customer data and take action on insights with AI and automation in real-time.
Our Process
How do we work
Any project, to be successful, needs a strategy, plan and execution. here at Eminence VSP, we follow the step-by-step iterative process from start to finish seeing them through to a successful implementation. This is the tailored approach we apply to any project.
Project Kick-off & Discovery
Starting with due diligence, this is where we deep dive into your unique business requirement by conducting workshops and documenting all the findings.
The end goal of this phase is to define the level of customisation required, project timelines, and set business goals.
Implementation
Salesforce offers a wide range of tools to help businesses leverage the platform to its full potential. Our goal is to choose the most suitable feature to fit your business needs.
Data Migration
Data is an integral part of any business, and with us, you do not have to worry about data loss or integrity.
We will help with migrating your data seamlessly, accurately, and on time.
Quality Assurance & Testing
Quality assurance is an important aspect, and we will test the feature or choose champions from your organisation to participate in testing. The goal here is to do pen-testing considering all the business use case scenarios.
User adoption is as important as the implementation itself.
Go-Live & Support
After go-live. We will answer all your questions and address any other concerns you might have.
We will support you with any requests and training. We offer different packages of training to fit your needs.
Benefits of Salesforce Implementation
Simplified collaboration
Single source of truth for all the conversations, interactions, notes and information -an incredible advantage to winning a customer-centric experience. Additionally, as it’s cloud-based, your CRM is always up to date, and available to teammates and employees from anywhere.
Customer-centric automation
Because you are capturing data about and insights into your audience, industry and market, you can create relevant automation, and personalised outreach that’s tailored and unique to the needs of your customers.
Optimised performance
Reduce tech dependency and silos by moving to and working on one unified platform for all your business processes and operational processes. . Ultimately, an efficient company can serve its customers better.
Cross-functional insights and dashboards
A CRM can Consolidate a comprehensive analysis of your customer’s data to paint a holistic picture of their needs. Use that data to then display it in graphical format in real-time and to all the members of the team depending on their level of access.
Customers Success Story
“After using salesforce for 7 years, I understood that having the right team and knowledge is critical for the success of your business. From development to deployment, they have walked us through everything and provided a 5-star service that has been missing within previous salesforce implementations. I highly recommend EminenceVSP! “
Aqib Hassan, Chief Commercial Officer
Why invest in Salesforce Implementation?
Operating your business effectively and serving your customers efficiently in this digital era can be both easy to achieve and challenging at the same time and choosing the right technology serves as a catalyst to your success.
With the right tools at your fingertips, you can sell faster & smarter, bridge the gap between marketing and sales, close more deals, make service the secret to your success, let the data tell you where to focus, interact with your customers from anywhere, accelerate transformation and build trusted relationships, Unify your customer data and take action on insights with AI and automation in real-time, engage with customers and internal teams in one place and the list goes on. The best part is salesforce implementation is catered towards any company of any size.
Explore how Eminence VSP as your Salesforce Implementation Partner, can help you accelerate your growth by getting in touch with us today.